subpage about

News & Views

Welcome to our constantly changing world of CRM, and technology news, updates, feedback, reviews & opinions.
As the first certified partner in Europe, we have seen and experienced a lot in our last 15 years.
Stay tuned and join us on this endlessly interesting journey.

Nexell in the news - La protection des données Suisses à l’heure du cloud

Nexell. Un nombre croissant d’entreprises y a recours. Ce qui n’empêche pas un niveau de protection élevé. Comment sécuriser mes données? Qui y a accès? Où sont-elles stockées? Autant de questions que se posent de nombreuses entreprises qui font appel à des prestataires informatiques externes. Des questions qui ont aussi été soulevées lors du salon informatique eCom-SITB-SME à Genève la semaine dernière (L’Agefi du 28 et du 30 avril). Suite.....

Welcome to Nexell Geneva - Bienvenue chez Nexell Genève

Nexell, the leading, Swiss based Cloud Alliance Partner, is proud to announce this week the opening of our 6th office, in Geneva. Our new home in Geneva will support the continuous growth and success the Nexell team has experienced in the region and allow us to better serve our existing and future clients. It's central location, close to all public transport, in the heart of Geneva city and near its old town is an ideal location for our customers & partner for meetings, trainings and of course for a visit. We welcome you to Nexell Geneva, at Rue du Conseil-Général 6, 1205 Geneva. Nexell, le premier partenaire Cloud Alliance de, basée en Suisse, est fier d'annoncer cette semaine l'ouverture de notre 6'ième bureau, à Genève. Nos nouveau locaux à Genève soutiendra la croissance et le succès que Nexell a connu dans la région et nous permettra de mieux servir...
Continue reading

FBI, NSA & PRISM vs Data Security & Privacy. But what about my CRM data ? DRO is the answer. None of us have escaped the recent news and leaked information about FBI, NSA and PRISM surveillance and said requests for implied access to our data from internet service companies, and cloud-based business solution providers.  Recent articles by CNET (English) and Spiegel Online (German), also bring into question the effectiveness of SSL encryption, used by most cloud service providers to secure their sites. This refers to the HTTPS in your website address as well as the little lock symbol which appears in your browser. SSL is a security technology used to establish a secured and encrypted link between you and your computer's browser, and the web site / server which you are trying to access. Once your data is received on the other end (like your credit card number), it is decrypted with the necessary "Keys" into usable data. The access to these "Keys" is...
Continue reading

Implement State and Country Picklists in Salesforce

Who knows how to Implement State and Country Picklists ? The process of transitioning from text-based state and country fields to state and country picklists involves 3 steps: 1-Configure the state and country picklists in the Metadata API. This step is optional but recommended. For more information, read about the AddressSettings component in the Metadata API Developer's Guide. 2-Scan your organization’s data and customizations to see how they’ll be affected by the switch. You probably need to convert data and update such customizations as list views, reports, and dashboards so they continue to work with the new data type. 3-Convert existing data. The conversion process lets you map the various values in your organization to standard picklist values. For example, U.S., USA, and United States all map to US. Optionally, rescan and fix customizations that might still need updating so that they work with the new picklists. With thanks to...
Continue reading

SEAM Process - Applied to / CRM Projects

SEAM , defined as "Systemic Enterprise Architecture Methodology" is to be applied to and DRO projects by Nexell. SEAM, developed by the Swiss EPFL based in Lausanne , together with Prof. Alain Wegmann, is a process analysis framework allowing companies to map their business processes and needs to their IT infrastructures. This approach relates directly to the business need for CRM and how it should be applied to and cloud-based projects. In simple terms, SEAM can be compared to sewing, where different materials, possibly with different patterns, need to be matched and aligned, to achieve a common goal & result. Nexell's approach to SEAM, together with the EPFL, allows for alignment of different "Cloud" solutions. Sales Cloud, Marketing Cloud and Service Cloud do not simply exist in a business environment without some "sewing" needed to align the SEAMs . This approach guarantees customers a coherent business solution,...
Continue reading

Nexell GmbH mit Sitz in der Schweiz ist Ihr offizieller, zertifizierter Partner für und, Pardot und Fonteva.

Seit der Gründung im Jahr 2002 unterstützen wir unsere Kunden und non-profit Organizationen im Bereich CRM (Customer Relationship Management). Unser Dienstleistungsangebot und unsere Technologien greifen auf langjährige Erfahrung mit kleine wie grossen Firmen, lokal wie international, zurück. Diese Erfahrung führte zu einer Reihe von Best Practices, welche wir heute auf jedes Projekt anwenden, ob gross oder klein, national oder international.

Success Stories