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News & Views

Welcome to our constantly changing world of CRM, and technology news, updates, feedback, reviews & opinions.
As the first certified partner in Europe, we have seen and experienced a lot in our last 15 years.
Stay tuned and join us on this endlessly interesting journey.

FBI, NSA & PRISM vs Data Security & Privacy. But what about my CRM data ? DRO is the answer. None of us have escaped the recent news and leaked information about FBI, NSA and PRISM surveillance and said requests for implied access to our data from internet service companies, and cloud-based business solution providers.  Recent articles by CNET (English) and Spiegel Online (German), also bring into question the effectiveness of SSL encryption, used by most cloud service providers to secure their sites. This refers to the HTTPS in your website address as well as the little lock symbol which appears in your browser. SSL is a security technology used to establish a secured and encrypted link between you and your computer's browser, and the web site / server which you are trying to access. Once your data is received on the other end (like your credit card number), it is decrypted with the necessary "Keys" into usable data. The access to these "Keys" is...
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Implement State and Country Picklists in Salesforce

Who knows how to Implement State and Country Picklists ? The process of transitioning from text-based state and country fields to state and country picklists involves 3 steps: 1-Configure the state and country picklists in the Metadata API. This step is optional but recommended. For more information, read about the AddressSettings component in the Metadata API Developer's Guide. 2-Scan your organization’s data and customizations to see how they’ll be affected by the switch. You probably need to convert data and update such customizations as list views, reports, and dashboards so they continue to work with the new data type. 3-Convert existing data. The conversion process lets you map the various values in your organization to standard picklist values. For example, U.S., USA, and United States all map to US. Optionally, rescan and fix customizations that might still need updating so that they work with the new picklists. With thanks to...
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SEAM Process - Applied to / CRM Projects

SEAM , defined as "Systemic Enterprise Architecture Methodology" is to be applied to and DRO projects by Nexell. SEAM, developed by the Swiss EPFL based in Lausanne , together with Prof. Alain Wegmann, is a process analysis framework allowing companies to map their business processes and needs to their IT infrastructures. This approach relates directly to the business need for CRM and how it should be applied to and cloud-based projects. In simple terms, SEAM can be compared to sewing, where different materials, possibly with different patterns, need to be matched and aligned, to achieve a common goal & result. Nexell's approach to SEAM, together with the EPFL, allows for alignment of different "Cloud" solutions. Sales Cloud, Marketing Cloud and Service Cloud do not simply exist in a business environment without some "sewing" needed to align the SEAMs . This approach guarantees customers a coherent business solution,...
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Nexell - Salesforce team in Geneva

It is with pleasure that we announce the setup of our Nexell team in Geneva, effective immediately. Resulting from discussions over the last months, the company has joined with Nexell to provide CRM / services in the region. This new group will be managed and will work under the Nexell name & brand. This expands our team with four (4) additional people, locally based in Geneva, and who are specialized in CRM consulting & development and have also previously worked projects. This team, due to their experiences on previous projects, can immediately support pursuits & projects in the region. Our goal is to, in the next year, focus, build and strengthen our presence in the region and work together with the sfdc teams towards joint successes. We view this step as strategic for our continued success and growth and we welcome the new team members to our group and together look forward a...
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    Nexell  startet VirtueMart Integration mit .   VirtueMart , der Webshop / Warenkorb-Lösung für Joomla!  CMS  ist nun eine integrierte Lösung mit der führenden CRM-Plattform,   Basierend auf  der Nexell entwickelt Technologie, kann das  VirtueMart  -Add-In auf Kunden-Bedürfnisse und Wünsche in einer modularen Form angepasst werden.  Dank der  Flexibilität der Lösung, kann diese einfach an verschiedene E-Commerce-Plattformen, wie Magento und andere angewendet werden.   Der  erste Kunde, welcher von dieser Lösung profitiert, ist einer der führenden Schweizer Online-Händler der feinsten und natürlichen Gewürz-Produkte, # .   Für weitere Informationen, kontaktieren Sie uns bitte  This email address is being protected from spambots. You need JavaScript enabled to view it.     Nexell launches VirtueMart (VM) integration with .   VirtueMart, the webshop / shopping cart solution for Joomla!  CMS is now an integrated solution with the leading CRM platform,   Based on Nexell developed technology, the  VirtueMart   add-in can be adapted to customers' needs and wishes in a modular form.  Thanks to the flexibilty provided of the solution, it can easily be applied to various e-commerce platforms, such as Magento and others.   The...
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Nexell GmbH, based in Switzerland & Germany is your and, Pardot and Fonteva partner.

Founded in 2002, we help our customers and non-profit organizations in the field of CRM (Customer Relationship Management). Our services, technologies and strategies culminates from years of experience with large and small firms, resulting in a set of best practices which are applied to all our projects, big and small, locally and internationally.

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