Transform your customer service and amaze your customers.
For simplicity, no customer service software comes close to delivering call center CRM like salesforce.com. Salesforce CRM Customer Service & Support’s renowned ease of use means agents need less training, resolutions are speedier, and customers stay happy.
Salesforce.com’s customer service software as a service establishes the industry standard for call center CRM and customer self-service. You get the ease and functionality to maximize the productivity of every agent and deliver customer satisfaction across every channel.
Customers are demanding more and better service, delivered through every conceivable channel. That’s why more companies are using salesforce.com’s customer service software-as-a-service solution for call center CRM and help desk management. The key contrast with traditional customer support software is our “software as a service” model. Salesforce CRM Customer Service & Support is delivered by subscription over the Web, unlike on-premise customer service software. So there’s no hardware or software to purchase or maintain, and no lengthy deployment cycle to impede you, your agents, or your customers.