UPC Switzerland

Nexell & Salesforce accelerating B2B CRM - like copper cables to fiber optics

horizon upc business logo

upc bruno schenk
Bruno Schenk
Director Digital Transformation

Provided Services

  • Strategic CRM Consulting
  • Technical Design & Strategy
  • Project Management
  • Salesforce Configuration
  • Custom Development
  • Integrations
  • Data Services
  • Support & Administration

  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Partner Community
  • Salesforce Platform
  • Pardot
  • SF1 Mobile Application
  • Chatter

More Information

As a leading provider of communication and entertainment services, UPC has been operating in the Swiss market since 1994. Known in those days as Cablecom it became UPC Cablecom in 2011 and has been known as UPC since 2016. The company's roots can be traced back to Rediffusion AG, established in 1931 and today it serves over 2 million subscribers in both the B2C and B2B markets.

Via UPC’s own infrastructure UPC offers packages of internet connectivity, VPN, SD-WAN, managed LAN, voice, managed security and more. In 1998 UPC launched its dedicated B2B service and in 2014 the company also launched its own mobile services. Today about 1,500 people are employed by UPC in Switzerland at locations, including Wallisellen (headquarters), Bern, Renens and Manno.

"Like copper cables to fiber optics - Nexell have accelerated our CRM performance and increased our sales productivity with Salesforce."

See more success stories

USZ Foundation

Corinna Adler, Managing Director

It's like receiving personalized medicine - Nexell & Salesforce enhancing CRM activities with personalized care!

Fondation Hirondelle

Nicolas Boissez, Head of Communications & External Relations

Helping Fondation Hirondelle to empower lives in transition, conflict and crisis.


Rodrigo Alvarez, Teamleader CRM

DPD is all about closer connections and delivering solutions that matter. Nexell and Salesforce have been the perfect partners for our project because they live by the same motto.


Reinhold Zurfluh, Head of Marketing

Trust is vital in our business, and with nothing but good experiences with Nexell they were the clear partner for us to return to and accompany us through our Salesforce project.