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Welcome to our constantly changing world of CRM, salesforce.com and technology news, expert articles, updates, reviews & opinions.

SEAM Process - Applied to Salesforce.com / CRM Projects

SEAM, defined as "Systemic Enterprise Architecture Methodology" is to be applied to salesforce.com and DRO projects by Nexell.SEAM, developed by the Swiss EPFL based in Lausanne, together with Prof. Alain Wegmann, is a process analysis framework allowing companies to map their business processes and needs to their IT infrastructures. This approach relates directly to the business need for CRM and how it should be applied to salesforce.com and cloud-based projects.In simple terms, SEAM can be compared to sewing, where different materials, possibly with different patterns, need to be matched and aligned, to achieve a common goal & result. Nexell's approach to SEAM, together with the EPFL, allows for alignment of salesforce.com different "Cloud" solutions. Sales Cloud, Marketing Cloud and Service Cloud do not simply exist in a business environment without some "sewing" needed to align the SEAMs. This approach guarantees customers a coherent business solution, in an optimized planning and project...

Nexell - Salesforce team in Geneva

It is with pleasure that we announce the setup of our Nexell team in Geneva, effective immediately.Resulting from discussions over the last months, the company e-novate.ch has joined with Nexell to provide CRM / Salesforce.com services in the region. This new group will be managed and will work under the Nexell name & brand.This expands our team with four (4) additional people, locally based in Geneva, and who are specialized in CRM consulting & development and have also previously worked onsalesforce.com projects. This team, due to their experiences on previous projects, can immediately support pursuits & projects in the region. Our goal is to, in the next year, focus, build and strengthen our presence in the region and work together with the sfdc teams towards joint successes. We view this step as strategic for our continued success and growth and we welcome the new team members to our group and together look forward a great future ahead.We...

Salesforce.com & VirtueMart Integration

  Nexell startet VirtueMart Integration mit salesforce.com. VirtueMart, der Webshop / Warenkorb-Lösung für Joomla! CMS ist nun eine integrierte Lösung mit der führenden CRM-Plattform, Salesforce.com.Basierend auf der Nexell entwickelt Technologie, kann das  VirtueMart -Add-In auf Kunden-Bedürfnisse und Wünsche in einer modularen Form angepasst werden. Dank der Flexibilität der Lösung, kann diese einfach an verschiedene E-Commerce-Plattformen, wie Magento und andere angewendet werden. Der erste Kunde, welcher von dieser Lösung profitiert, ist einer der führenden Schweizer Online-Händler der feinsten und natürlichen Gewürz-Produkte, #raffinessen.ch.Für weitere Informationen, kontaktieren Sie uns bitte This email address is being protected from spambots. You need JavaScript enabled to view it. Nexell launches VirtueMart (VM) integration with salesforce.com.VirtueMart, the webshop / shopping cart solution for Joomla! CMS is now an integrated solution with the leading CRM platform, Salesforce.com.Based on Nexell developed technology, the  VirtueMart add-in can be adapted to customers' needs and wishes in a modular form. Thanks to the flexibilty provided of the solution, it can easily be applied to various e-commerce platforms, such as Magento and others.The first customer to benefit from this solution is one of the leading Swiss online distributors of the finest and natural spice products, #raffinessen.ch.For more information, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

MEDIENMITTEILUNG: SALESFORCE.COM DRO (Data Residency Option), IN DER SCHWEIZ

(English version below)Nexell GmbH informiert über die Verfügbarkeit von salesforce.com 's DRO (Data Residency Option) in der Schweiz.Die Salesforce „DRO-Option“ erlaubt nun Kunden im Zusammenhang mit Cloud Computing-Lösungen ihre Daten lokal und in der Schweiz zu hosten, wenn solche Anforderungen von Wirtschaft, Politik, Geschäftspolitik, Gesetzgebung, Wettbewerb oder der Governance in Bezug auf den Schutz und die Speicherung der Daten bestehen.Salesforce.com, der weltweit führende Anbieter von CRM-und Cloud-Computing-Plattformen, hat bei der Vorbereitung auf die DRO Einführung selektierte salesforce.com Partner weltweit ausgewählt und geschult und als DRO-Service-Provider zertifiziert. Nexell ist ein zertifizierter salesforce.com Partner seit über 10 Jahren und ist führend auf dem Schweizer Markt in diesem Bereich. Nexell wurde zusammen mit den ausgewählten Partnern vom Salesforce.com Headquarter in San Francisco, USA zertifiziert und ist somit in der Lage DRO-Lösungen an Kunden in der Schweiz, Europa, sowie weltweit zu liefern.Nexell hat anfangs Jahr über ihre strategische und exklusive Partnerschaft mit Novatrend Services GmbH...

Press Release: Nexell - Novatrend Partnership

(English below)Nexell GmbH (www.nexell.net), ein führender Anbieter von CRM (Salesforce.com) – und Cloud Computing – Lösungen in der Schweiz und Deutschland, informiert über die neu eingegangene Partnerschaft mit Novatrend Services GmbH (www.novatrend.ch), einem Schweizer Anbieter von Enterprise Hosting und Data -Rechenzentrum Lösungen.Auf der Basis dieser Partnerschaft wollen die beiden Unternehmen expandieren und weitere Produkte und Dienstleistungen auf „Cloud-Computing“ Platformen anbieten. Existierende und neue Kunden können ab sofort von den Angeboten neuer Produkte und Dienstleistungen profitieren, inklusive dem stark verbesserten Service Level „24/7 – Support“.Beide Unternehmen haben eine gemeinsame Präsenz auf der kommenden topsoft CRM / ERP-Messe in Zürich, 9. & 10. Mai, 2012. (www.topsoft.ch).  Nexell GmbH (www.nexell.net), a leading supplier of CRM, Salesforce.com and Cloud Computing solutions in Switzerland and Germany announces new partnership with Novatrend Services GmbH (www.novatrend.ch), a Swiss based Enterprise hosting and architecture company, to further expand and provide cloud-computing based products & services. This partnership is effective immediately and existing as well as new customers can...

Get ready for Salesforce.com's Spring 12 release. Your single source for all needed infos.

Salesforce has started releasing some official information on the upcoming Spring 12 release.Once again there will be 100's of new features & functions in all products areas. Also, some long awaited features will finally be available including:Cross object workflowsException reporting as well as other reporting improvementsIM for ChatterExtended functionality on Social Contacts to Leads, & Accounts as well as other services like YouTube etc.Updated Service Cloud consoleLive agentand MUCH more.Here are some reference video links.Spring 12 Overview videoSpring 12 Sales Cloud videoSpring 12 Service Cloud videoSpring 12 Data.com videoSpring 12 Force.com videoSpring 12 Chatter videoWant to know when your instance will be updated ? Keep an eye on the link below and / or subscribe to your instances RSS feed.http://trust.salesforce.com/trust/status/Here's some additional links to get you started:Release previewRelease NotesDeveloper informationAs usual, Nexell - Certified Salesforce.com partner, will help guide existing & new customers through this release, provide updated information, and help prepare...

Lessons learned early - Privacy & Security

It seems the lessons of internet security and privacy cannot be learned early enough in life and it is never too early for parents to start teaching their kids about it either, it seems.Getting the kids their first mobile, tablet etc for Christmas ? Well it's time to discuss the risks of internet, their identity and their privacy.Case in point (true story). Two kids (7 & 9) have been using computers for a few years now and are completely hooked on the site www.moviestarplanet.com. It is a great cloud-based application, where kids build their own characters, put on a show & make their own movies and earn points based on popularity, number of views etc. You get the idea. With these points, they can buy more accessories, clothes etc to make their characters even better.Of course these two trusting kids tell their friends how great this is, show them how it is...

Kindle Fire 1st experience

So I received the new Kindle Fire (color version of Kindle) yesterday, personal delivery from a friend, as Amazon doesn't deliver outside the USA yet.The intention is to have the device setup for all Nexell users, with a single account, which can be shared so that all technical manuals we need can be purchased and used on the device as well as any other device (iPhone, Android etc), with the Kindle App installed.First impression of the device is great, look & feel, setup etc, but if you expect an iPad or iPad killer you'll be disappointed. WLAN built in, but no GSM, and as it is a US only device, don't try to download any free Apps as you will get the message "blablabla geographical restrictions blablabla", DRM kicks in. Angry birds anyone ? Forget it, cannot install it, even though it says it is "compatible" with my device. Of course, if...

Running Android Apps on the Kindle Fire

We are technology buffs and LOVE to play with new toys. But are they really toys ?

About to receive our Nexell #Kindle Fire, personal import from the USA as they don't ship abroad (yet), and as most of our team is Android device based, found this great article on a few simple steps to actually run almost all Android apps on the Kindle and not only the ones available from Amazon.

http://www.pcmag.com/article2/0,2817,2396276,00.asp

Once we have it all setup, it will be one of the first things we try.

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